PlatformsiPhone and iPad
Kemistry Support
How can we help?
Find answers, report a problem, or ask a question about the app.
Email supportsupport@kemistryapp.com
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Frequently asked questions
Quick answers
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When will Kemistry be available?
Kemistry is in final development and release preparation. The App Store link will appear on this site when Apple approves the first public version.
Does Kemistry require an account?
No. The app is designed to work without a Kemistry account.
Can I use the app offline?
Core learning content and simulations are designed to work offline after the app is installed. App Store purchases and system services may require a connection.
Where are saved trials stored?
Saved work is kept locally on your device. Use the Save control when you want a calculation or lab trial to appear in Saved.
Is Kemistry a substitute for a physical chemistry lab?
No. Kemistry supports conceptual learning and modeled practice. It does not replace supervised laboratory work, safety procedures, or calibrated scientific instruments.
How do I report a problem?
Email support@kemistryapp.com with your device model, iOS version, the screen you were using, and the steps that led to the problem. A screenshot is helpful when possible.